www.TrotClipClop.co.uk

Copyright ©All Rights Reserved.  

Welcome to our on-line store and web site

 

Terms and Conditions

Please read these terms and conditions carefully, if you do not agree with them, do not use this website. Nothing in these terms affects your statutory rights. By using the website, you signify your agreement to be bound by these terms.

 

Ordering On Line

Fill out the on line order, postage will be automatically calculated. We accept online payments through the secure environment of PayPal by credit or debit card. To pay by cheque, postal order or cash (registered post) follow the instructions below.

 

Ordering By post

You can order by Post by sending a copy of your order with a cheque or postal order. Please make cheques payable to Bounce Back Developments Ltd and write your cheque card number on the reverse. and post to Bounce Back Developments Ltd., 10 Oakwood Close, Tangmere, Chichester, West Sussex, PO20 2WD

 

Overseas orders

We are happy to export orders. Postage is charged at cost. Please always ask for a quotation so that the correct payment can be sent.

 

Special Order Items

All items ordered specially such as those sourced outside our usual stock, those with personalisation or custom made items are non-returnable. Cancellation must be made within 5 days of placing the order and this MUST be done by telephone on 01243 538431 followed by written confirmation by e-mail or post.

 

Delivery

Where goods ordered are in stock, despatch is usually within 24 hours for Credit and Debit card orders. Please allow up to five working days for Standard Service. We can also offer next day delivery for urgent stock items ordered before 10am please contact us for details. Please allow up to 28 days for delivery of non stock items

 

Returns

Refunds will be made for any items returned (at customers expense) which are unused and not damaged, within 14 days of receiving them. (This does not affect your statutory rights). Please pack carefully to avoid damage and don't forget to enclose a copy of the invoice which was sent with your order. Also ensure that returned goods are fully insured against loss/damage.

Goods returned under complaint will not be accepted unless clean and dry. Health & Safety Act 1972.

 

Guarantee

Our own manufactured items, (road cone jump cups) are guaranteed for 3 years against accidental damage, please return any broken items for a free replacement. Please note that plastic items kept outside will show cosmetic signs of discolouration and fading, this is a natural process and not covered by our guarantee.

 

Prices

Prices are liable to increase beyond our control. If the cost of your order differs from the prices quoted, we will contact you, either by telephone or letter, to request your instructions.

 

VAT

All prices are inclusive of VAT at the current rate.

 

Copyright

All content on the website is the property of Bounce Back Developments Ltd, it’s affiliates or suppliers and is protected by UK copyright and database laws. You may not extract or use any content or parts of the content of the website without express written consent.

 

Liability

The information contained in the website is for information purposes. Bounce Back Developments Ltd is not providing any recommendations or endorsements to any product or service promoted on the website.

 

Jurisdiction

These terms and conditions are governed in accordance with the laws of England and Wales. You agree, as do we, to submit to the non-exclusive jurisdiction of the English courts.

 

Data Protection

We store and process customer data in accordance with the current legal requirements, no data will be passed on to any other person or company.

You are entitled to receive information and to amend, block and delete your stored data. Please contact Sales@TrotClipClop.co.uk or send us your request by post or fax.

 

Errors and omissions excepted.

Terms of Use